Obtaining a License File Method 1 - (Automatic)
***PLEASE READ - If at any point the Automatic method is not working or not providing results or an error, please use the Manual method in the next section***
1. After installing the downloaded MSI, Locate the corresponding Red Transit Consultants, LLC product.Bundle folder by browsing to this directory:
C:\ProgramData\Autodesk\ApplicationPlugins
2. With the corresponding bundle, browse into the file directory as shown below
… RTCL_Product.Bundle\Contents\Win64
3. Download the latest RTCL_FlexHostIdForEmail.exe from the link below and replace the one in the directory
https://www.dropbox.com/s/k685vq5494n32ph/RTCL_FlexHostIdForEmail.exe?dl=0
4. Run the RTCL_FlexHostIdForEmail.exe program.
5. Fill out the information in the text boxes. If you've filled out this information before and have text in an email that was output from the app, you may use the Import Info From Previous Host Info button to help speed up the process of filling out the information boxes.
6. Click the Generate Host Info button
6. The program will run the necessary tools to obtain your computer information and will generate license information. If you have Outlook installed, you can click on the "Start Outlook Email" button to quickly send off the email. If not, use the "Copy to Clipboard" button to quickly copy the information. Start and email and send to licensing@redtransitconsultants.com, Please also attach a purchase receipt or Bluesnap Payment Order Number so the transaction can be linked. A representative will send you a license file with the remaining instructions to activate the license within 24 hours of email receipt.
Obtaining a License File Method 2 - (Command Prompt using Flexera License tool)
1. After installing the downloaded MSI, Locate the corresponding Red Transit Consultants, LLC product.Bundle folder by browsing to this directory:
C:\ProgramData\Autodesk\ApplicationPlugins
2. With the corresponding bundle, browse into the file directory as shown below
… RTCL_Product.Bundle\Contents\Win64
Click on the file path (circled in red below) and copy the path. It should be something like: “C:\ProgramData\Autodesk\ApplicationPlugins\RTCL_PipeNetworkTools.Bundle\Contents\Win64”
3. Open a command prompt:
On Windows 10, simply click the Windows button and type “COM”. Command prompt should come up in your applications. Click it to begin.
On prior versions of Windows, click Start, then Run. Enter Command Prompt and run to bring it up.
4. At the command prompt type “CD\”, then press Enter. The command prompt should now only show “C:\>”.
5. At the command prompt type “CD “ (note the space after CD) and paste the path you copied from above, then press Enter. The command prompt should now show something like “C:\ProgramData\Autodesk\ApplicationPlugins\RTCL_PipeNetworkTools.Bundle\Contents\Win64”
6. At the command prompt type “lmhostid.exe”, then press Enter. The command prompt should now show your computer’s HostID similar to the image shown below. Highlight and copy one of the provided HostID’s to supply in an email.
7. At the command prompt type “lmhostid.exe -hostname” (note the space between e and -), then press Enter. The command prompts should now show your computer’s HostName similar to the image shown below. Highlight and copy the Hostname to supply in an email.
8. Send the information from steps 6 and 7 above to Red Transit Consultants, LLC Licensing Department at the following email address: licensing@redtransitconsultants.com. Please use the following form for clarity:
Stand Alone License Activation:
Bluesnap Purchase Order Number or Attache Receipt:
Company Name:
Contact Name:
Address:
City:
State / Providence:
Country:
Zip / Postal Code:
Phone:
Purchasing Email:
Alternate Email:
Computer/Hostname:
MAC / Physical Address:
Username:
9. Within 24 hours a license file will be replied to you via email from Red Transit Consultants, LLC with additional instructions in the email – essentially, the remaining steps below.
Obtaining a License File Method 3 - (Command Prompt using IPCONFIG)
- Go to Windows Start
- Type in CMD
- Run the Command Prompt
- Type "IPCONFIG/ALL"
- Locate the Host Name and the Ethernet Physical Address
- Send the information from step 5 above to Red Transit Consultants, LLC Licensing Department at the following email address: licensing@redtransitconsultants.com. Please use the following form for clarity:
Stand Alone License Activation:
Bluesnap Purchase Order Number or Attache Receipt:
Company Name:
Contact Name:
Address:
City:
State / Providence:
Country:
Zip / Postal Code:
Phone:
Purchasing Email:
Alternate Email:
Host Name (Find under Windows IP Configuration Section):
MAC / Physical Address (Find under Ethernet Adapter Section):
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article