Standalone License Instructions

Created by Steve Hill, Modified on Thu, 30 Nov 2023 at 02:45 PM by Steve Hill

Contents

Specify a License File

Obtaining a License File

Replace a License File with a New License File

Troubleshooting Stand Alone Licenses


Specify a License File

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If you have your license file, please proceed through these instructions. If not, please skip down to Obtaining a License File - Gather and Submit Your PC Information (Automatic) or (Manual).



1. After installing the downloaded MSI, upon launching AutoCAD, you should see a FlexNET license finder dialog box. Screen shot below. This dialog is calling from the app while it's looking for the license. If you do not receive the FlexNet License Finder - please review the Trouble Shooting Stand Alone Licenses page


User-added image


2. If you have your provided license file, save it to a safe location on your hard drive where it won't get deleted. Then on the license finder dialog (above), choose Specify the License File and click next. Browse to where you saved the license file and select it. Select Ok or Finish to close out of the License Finder and the product will continue opening up.


3. Test out the app to verify it is working properly. Be sure to review the automated email sent out upon downloading as some apps install to the Add-Ins tab and others have their own ribbon tab.



A few additional notes on the license file:


  • The contents are what matters - the name of the file does not, it just needs to end with ".lic"
  • For future license updates, copy out the contents of one file and paste into the one currently on your computer. This will ensure no issues in file naming and having to re-pick the License File. (With AutoCAD / Civil 3D closed of course).

Obtaining a License File

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1. Some of apps include our Standalone License HostId tool to help gather your PC information for a license. Check your app ribbon About Panel - if it exists, you may have this utility. If you do, you do not need to install anything additional.




If you don't have this, you can download and install the Standalone License Request Generator tool.


2. Fill in your contact information and the product you wish to create a license for. Note: If you're generating multiple standalone licenses, you can copy the generated information around and use Import Info From Previous Host Info to save some time inputting the contact information.



3. Click Generate Host Info. This will generate the necessary computer information used to create a license (Computer Name and Mac Address).



4A. Microsoft Outlook Email: If you are using Outlook for Email, click Start Outlook Email and an email will be automatically started for you to send in.

Be sure to include or attach in the email a copy of your BlueSnap payment receipt or the purchase order number as this is very helpful in locating the sale for confirmation.


4B. Alternative Email: If you are using some other email method, you can use Copy to Clipboard - paste into your email and send into licensing@redtransitconsultants.com with the subject "Stand Along License Request for: <Insert App Name>".


Be sure to include or attach in the email a copy of your BlueSnap payment receipt or the purchase order number as this is very helpful in locating the sale for confirmation.

   

5. Send in the email. A representative will follow up with you typically in less than 24 hours.


6. Uninstall: From your Windows Start - type in Control Panel. Go to Uninstall a Program. Search / sort by Publisher and look for the app named Standalone License Extractor and uninstall it.


Replace a License File with a New License File

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  1. Close AutoCAD / Civil 3D.
  2. Go to Registry Editor.
  3. Browse to: Computer\HKEY_CURRENT_USER\Software\FLEXlm License Manager
  4. Delete the key: “FLEXRTC_LICENSE_FILE”
  5. Open AutoCAD / Civil 3D - you should be prompted with a license finder dialog. Save the license file in a location that will not be deleted and browse the license finder to the file.



Troubleshooting Stand Alone Licenses

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For troubleshooting stand alone license issues, please review these known issues.


https://rtcllc.freshdesk.com/solution/articles/43000063966-troubleshooting-stand-alone-licenses

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