Standalone License Request Generator

This app provides the required information necessary for generating standalone licenses only. If you require a network licensing and are currently qualified for it in your subscription, please visit the Network License Instructions.

Upon opening the Standalone License Request Generator, please notice there are two tabs on the left side. Instructions for each are listed below.

• Account Portal Submission
  • This is manually accessing your account and creating the license using the available tools.
• Support Email Submission
  • This process can take longer as it requires sending in an email and waiting for support to create the license for you and reply back.

Account Portal Submission:

Use the portal shown at the bottom of the tab to access your Red Transit Consultants account by entering the associated email address, this is typically the email address used for purchasing the app. Note, you can maximize the app or open the account portal in a web browser for more screen real estate.

Once in the account, follow Create License via Customer Account Portal to create your license. You will use the Standalone License Generator fields for Host ID, Computer Name, and User name by copy to clipboard and paste into the matching fields of the portal.

Support Email Submission

With the Support Email Submission, we need more information to locate your account and information is correct. Please fill out the data shown and select the product. If performing on multiple computers over and over, you can use the Import Info From Previous Host Info button to import previously generated output from another computer to help save time in filling in the required contact information section.

Once information is filled in, click Generate Host Info. The field below will then display your information for submitting an email to support. You can use the Start Outlook email or Copy to Clipboard to assist.

Licensing information is usually provided within 24 hours of the email receipt.