The Red Transit Consultants account portal was created to give customers a way to view their contact information, subscribed products, and licenses of those products. This article provides a bit more explanation to the portal.
Following along with the screenshot below:
1. Email list:
Our primary email list allows for 3 contacts to be added to the account. These contacts are able to login to the account and are setup to receive all email communications sent out by Red Transit.
We have an additional Supporting Email list (not shown) that allows only for accessing the account.
2. Company Name:
This displays the name of your company we have on record. Additionally, we store information such as full address, phone number and primary contact. We do not display this information here currently for privacy purposes.
3. Subscribed Products Buttons
Buttons in this section perform actions for all subscribed products.
Download Merged Licenses: This button looks through all subscribed products and compares computer names on the licenses. If the Computer names match, the Flexera License data is then combined into one license file for each unique computer name. A license file is provided for each unique computer name.
4. Product Tabs:
For each product, varying tabs will display based upon your subscription. A description for each tab you could see is shown below.
Annual Subscription Licenses: Displays for annual subscriptions. Shows the number of licenses subscribed, licenses used, and licenses available.
Monthly Subscription Licenses: Displays for monthly subscriptions. Shows the number of licenses subscribed, licenses used, and licenses available.
Known Issues and Solutions: Displays help pages regarding known issues and solutions for the specific product.
Version Logs: Displays the version log pages for the specific product.
Network License Support: Only displays for annual subscriptions, displays the help pages for Network Licensing.
Standalone License Support: Displays the help pages for Standalone licenses.
Trial License Support: Only displays for trial licenses, displays the help pages for Trial licenses.
5. Product Subscription type licenses:
This sections shows information around the number of licenses subscribed, used, and their expiration status. Additionally, various buttons will appear here to allow for different tasks.
6. Product Specific Buttons:
Create License: If licenses are available to create, this button will appear allowing to create a new license.
Renew all expiring licenses: Opens a payment page to assist in renewing licenses for a give product. Note, this will default to the correct number of licenses expiring and needing renewal. You may change the number of licenses renewed +/-. An agent will correspond once the transaction has been made, to help adjust the account and issue new licenses.
Purchasing Additional License(s): Opens the app's payment page to allow for purchasing additional. Note: this currently is the full price. To line up expiration dates and obtain a prorated renewal, please contact licensing@redtransitconsultants.com
Download License Data: Downloads a full summary CSV of your license data for this given product.
Transfer License: Only appears if given ability by Red Transit Consultants. Allows for transferring a Network or Standalone license to a different computer. This ability is limited due to our licensing terms. Please reach out to licensing@redtransitconsultants.com if you are in need of transferring a license.
7. Active and Non-Active licenses
This section offers two groupings of licenses. Click to expand or collapse each section. Active licenses are all active licenses non-expired and expired licenses
Non-Active licenses are a log of licenses transferred from another computer within a given license subscription term.
8. License Data
For each license, license data is shown:
CPU Name
User Name
Date Actived
Request Code (Legacy Licenses)
Activation Code (Legacy Licenses)
Expiration Date
Flexera License (contents of the lic file)
Download - this button will download this specific license only
Renew License - Presents a payment page to renew this license only
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