Cannot checkout an uncounted license within a Windows Terminal Services guest session. (-103, 577)

Issue:

Warning Error Message Received:

Cannot checkout an uncounted license within a Windows Terminal Services guest session. (-103, 577)

Resolution:

Remote Desktop is being used to access Civil 3D and to utilize the tools. Remote Desktop is not allowed with Standalone or Trial licenses. When using remote desktop, your Mac address changes to the Mac address of the computer it's remoting from, which is blocked by the licensing mechansim. This is by design.

If you wish to use Remote Desktop with Red Transit Tools, you have to request to switch to Network licensing instead, which allows for sharing a license pool between multiple computers. It does take a bit more effort on both Red Transit side and your side to setup the licensing, but it can be done.

See Network License Instructions.

Reach out to licensing@redtransitconsultants.com with the required information to look into switching your licensing from Standalone to Network.