If you are receiving an expired license message but don't believe you have an expired license, you can verify a few things.
1. If using a Network License, verify the license using in LMTOOLs. Opening the license file in a text editor will show it's expiration date. See the Network License File Breakdown. You can also check the Debug log in LMTOOLs - scroll all the way to the end and read up from bottom 10-20 license and see if there's anything stating it's expired or a -97 error.
If using a Standalone license, verify the license file used and the license file date. See the Standalone License File Breakdown.
2. Check your licenses on our website.
- Civil 3D can remain open.
- Go to Registry Editor.
- Browse to: Computer\HKEY_CURRENT_USER\Software\FLEXlm License Manager
- Click on the key: “FLEXRTC_LICENSE_FILE”
- Note the path to the license file and perform the task mentioned above.
- After saving new licenses in this path, test the products.
If everything checks out, please contact support.
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