Contents

How it Works

Install Network License Manager on the Server

Obtain Your Network License File

Installing the Network License

Network FLEXRTC.LIC License Information

Controlling Network License Access Using an Options File

Borrowing Licenses

Troubleshooting

Error Codes


How it Works

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Red Transit Consultants, LLC uses the well-established FlexNET License Manager from Flexera Software, this is the same software that Autodesk uses for their licensing system. Network Licensing allows a license to “float” among various workstations on a network and is sometimes referred to as a “floating license”. Red Transit Consultants, LLC software is designed to obtain a license from the network when the tool is used inside of the root product AutoCAD, AutoCAD Civil 3D or AutoCAD Map 3D. To return a license, the root product must be closed down.


Setting up a Network License involves configuring a License Server and one, or more, Application Clients. The License Server is the computer that runs the Network Licensing software. It can be any Windows Workstation or Server machine in a network. It can be, but need not be, the network file server. The Application Client is the computer running the Red Transit Consultants, LLC application. The License Server can also be an Application Client. The Application Client must be able to communicate with the License Server via the TCP-IP protocol. The advantage is Red Transit Consultants, LLC may be installed on multiple workstations.  However, only the number of licenses purchased may use the software at the same time within the root product.




Install Network License Manager on the Server

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If you don't have a Network License Manager running currently for Autodesk Software, you'll need to download and it install it from the this Autodesk Knowledge Page. Please note that our vendor daemon only works on Windows based servers currently. You may also need to download the LMGRD.exe file and place in this directory: C:\Autodesk\Network License Manager


https://knowledge.autodesk.com/customer-service/network-license-administration/get-ready-network-license/download-the-network-license-manager


LMGRD: https://www.dropbox.com/s/rprr94olqp05y8d/lmgrd.exe?dl=0


NOTE ON FILE DOWNLOADS: You may need to unblock files before using them. Windows sometimes blocks files download from the internet. Here's how to unblock.

https://www.thewindowsclub.com/fix-windows-blocked-access-file


Obtain Your Network License File

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1.    Use lmtools.exe on the System Settings tab to gather information about license server (Computer/Hostname and Ethernet Address also known as MAC Address) and send the information to Red Transit Consultants, LLC Licensing Department at the following email address: licensing@redtransitconsultants.com. Please use fill out the following                 

      information to include in the email:

    Network Server License Activation:

                    Company Name: <Please fill in>

                    Contact Name: <Please fill in>

                    Address: <Please fill in>

                    City: <Please fill in>

                    State / Providence: <Please fill in>

                    Country: <Please fill in>

                    Zip / Postal Code: <Please fill in>

                    Phone: <Please fill in>

                    Purchasing Email: <Please fill in>

                    Alternate Email: <Please fill in>

                    Computer/Hostname: <Please fill in>

                    MAC Address: <Please fill in>

                    Desired Port Number: <Please fill in>


2.    Within 48 hours a license file will be replied to you via email from Red Transit Consultants, LLC with additional instructions in the email – essentially, the remaining steps below.



Installing the Network License

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1. Obtain the Vendor Daemon. Note that the vendor daemon is built on the same version the current Autodesk licensing uses for 2018/2019 products, 11.14.1.0. This means LMTOOLS needs to be running the same version or higher of all the vendor daemons it is using - if not, it will not load and you'll experience errors.


    OPTION 1: Download from here
                        Version 11.14.1.0: https://www.dropbox.com/s/1igc6oyyjw1zhyg/FLEXRTC.exe?dl=0

                    

                                  If you do not have the LMGRD.exe file for Flexera tools, you'll need to download that as well from here and place in this directory: C:\Autodesk\Network License Manager:

                                  LMGRD: https://www.dropbox.com/s/rprr94olqp05y8d/lmgrd.exe?dl=0


                                  NOTE ON FILE DOWNLOADS: You may need to unblock files before using them. Windows sometimes blocks files download from the internet. Here's how to unblock.

                                  https://www.thewindowsclub.com/fix-windows-blocked-access-file


                OPTION 2: Install the downloaded app MSI and locate the corresponding Red Transit Consultants, LLC product.Bundle folder by browsing to this directory:

C:\ProgramData\Autodesk\ApplicationPlugins


                Within the corresponding bundle, browse into the file directory as shown below

\… RTCL_Product.Bundle\Contents\Win64


                Find the FLEXRTC.exe Vendor Daemon. Copy to the selected server to be the FlexNET host.


2. Place the Vendor Daemon and the license file within the same directory as the lmgrd.exe and the lmtools.exe in order to be found. An example of what this should look like is provided below:



3. Create, Configure, Start and Confirm FlexNET services for FLEXRTC is running. Here is an example of a configured service pointing to the license Vendor Dameon and lmgrd.exe shown above:



4. Set Environment variable on client workstations (Variable name: FLEXRTC_License_File | Variable Value: port@host). See the section below on How to Set the Client Variable.


5. Install Red Transit Consultants, LLC Software for client workstations.


6. Run root product and ensure no license dialog errors appear both on startup and when running a command of Red Transit Consultants, LLC Software. Refer to specific software for additional instructions on commands and ribbons.


How to Set the Client Variable

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  • If the license server is also a workstation that will be using Red Transit Consultants, LLC Software, the same Environment Variable must be set on it as well.
  • Verify that the license server Vendor Daemon status is UP running.
  • If desired for better automation, your IT group may be able to push out Environment variables to specific users in your company via Group Policy.


1. Open the System Settings at Control Panel / System and Security/System and pick the Advanced System Settings option. Windows 10, click start and type “Env” then click on “Edit System Environment Variables”


Note: If multiple users, it’s suggested to edit the system environment variables vs the user environment variables so that all users can access the tools when using the computer.


2. Select the Advanced tab, then pick the Environment Variables button.


3. In the System variables area:


4. Pick the New button and the New System Variable dialog box appears:

5. In the Variable Name edit box, type FLEXRTC_LICENSE_FILE


6. In the Variable Value edit box, type the port@hostid information.


Note: Red Transit Consultants, LLC recommends using the port of 27001 on the license server since Autodesk uses 27000. This may vary depending on other applications you have installed in LMTOOLS. We recommend using the port 2081 in the license file since Autodesk uses 2080. Users can use another port if needed by changing in the LIC file.


7. Pick Ok.


8. The variable is now set.


9. Pick Ok on the remaining dialog boxes


Network FLEXRTC.LIC License Information

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  • The FLEXRTC.LIC license file can be found in the \FLEXRTC FlexLM directory on the Host computer or use Windows>Search.
  • You may view the FLEXRTC.LIC file with any ASCII text editor (Recommend Notepad).
  • You may change the PORT in the license file and save the license (clients will need to know new port for their workstations).
  • You may change the path to the DAEMON but you must use our FLEXRTC.EXE vendor daemon that comes with the Red Transit Consultants, LLC software.





Controlling Network License Access Using an Options File

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If desired, you may control network access to the license using an Options file. You can default to the Autodesk Options file instructions found at the link below as it is done similarly for our licensing with the exception that the options file must be named FLEXRTC.opt.


https://knowledge.autodesk.com/customer-service/network-license-administration/managing-network-licenses/controlling-license-usage/control-network-license-access-using-options-file


Borrowing Licenses

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Instructions on how to borrow a license can be found here

https://rtcllc.freshdesk.com/solution/articles/43000063979-borrowing-and-returning-licenses


Troubleshooting

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For troubleshooting typical error messages, please review this link

https://rtcllc.freshdesk.com/solution/articles/43000063956-troubleshooting-network-licensing


Error Codes

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A list of error codes can be found here

https://rtcllc.freshdesk.com/solution/articles/43000073805-common-flexera-error-codes