App Installation and Activation

Created by Steve Hill, Modified on Tue, 25 May 2021 at 04:40 PM by Steve Hill

To activate the app, follow these short steps:

1. Install the MSI downloaded from the Autodesk App Store, then open the corresponding product the app runs on - AutoCAD or AutoCAD Civil 3D.

If you did not receive the MSI installer, we apologize for this inconvenience. You can download the latest installer version at the link below:

https://redtransitconsultants.com/app-installers/

2. Upon opening AutoCAD or AutoCAD Civil 3D, the app will automatically load up. To find the corresponding ribbon tab for the tools associated to the app, please use the table below:

App Name	Ribbon Tab	Licensing
Pipe Network Productivity Tools	Pipe Network Tools	Flexera
Surface Productivity Tools	Surface Tools	Flexera
Lot Grading Tools	Lot Grading Tools	Flexera
Grade Slope Along Surface	Add-Ins	Flexera
Export Profiles to DXF	Add-Ins	Flexera
Import/Export Surface Analysis	Add-Ins	Flexera
Import/Export Surface Labels	Add-Ins	Manual Request and Activation Codes
Slope Across Pipes	Add-Ins	Flexera
Trace Profile With Polyline	Add-Ins	Manual Request and Activation Codes
Copy Profile View Labels	Add-Ins	Manual Request and Activation Codes
Set Multiple Object Styles	Add-Ins	Manual Request and Activation Codes
Set User Contours	Add-Ins	Manual Request and Activation Codes
Find and Replace Name and Description	Add-Ins	Manual Request and Activation Codes
Surface Statistics Label	Add-Ins	Manual Request and Activation Codes
Network Quantities Label	Add-Ins	Manual Request and Activation Codes
Civil 3D Style Tool Palette	Add-Ins	None
XREF Load Status Full / Lite	Add-Ins	Manual Request and Activation Codes

3. Execute a command from the Apps installed ribbon tab, depending on the app you'll be prompted with the corresponding form of licensing. Use the table above to know which licensing is on the app currently. (We are working on transitioning all our apps to Flexera)

Flexera Licensing

You should be prompted with a Flexera License Finder dialog message. On the Flexera License Finder Dialog, browse to the location in which you saved the license file received.

If you do not see the Flexera License Finder Dialog, it could be because you are using another one of our products or have in the past. If you have another one of our products, you should save your trial license from the email or any standalone licenses in the same directory previously used for simplicity.

If you are using a network license, follow the Trial License Instructions to append the registry key with your new license path.

Manual Request and Activation Codes

You should have received an email with a unique link to the license portal in which you can generate your license. If you did not, simply send the Reques code to support@redtransitconsultants.com along with proof of purchase of the app so we can locate the account information. We'll follow back up with a Activation code.

4. The app should now be functional. If the installed app is using Flexera licensing, keep in mind the Trial license is only good for one month. You will need to submit the proper computer information through our license portal as per the email instructions. If there's any issues, please do not hesitate to email support@redtransitconsultants.com.